With over 30 years of experience across General Management, Business Excellence, and Sales leadership, David helps organizations turn customer focus into profitable growth. Having worked with global clients on implementing customer-centric strategies, he blends deep expertise in leadership, business transformation, and execution. As a consultant and experienced facilitator, David brings a conversational, consultative style that sparks reflection and real behavioral change. His work centers on making customer-centricity practical—bridging strategy and action to help people and organizations thrive.